Privacy Policy Thank you for visiting the Dolce & Gabbana S.r.l. (also "DG") website. DATA CONTROLLERS The Dolce & Gabbana online store (the "D&G Online Store"), which can be accessed from the website www.dolcegabbana.it and from other sites managed by Dolce & Gabbana S.r.l. (hereinafter referred to as the "Dolce & Gabbana Network"), or via the url http://store.dolcegabbana.com, is dedicated exclusively to electronic commerce and is managed by Dolce & Gabbana S.r.l. and by YOOX - as autonomous Data Controllers - as well as by any relevant Data Processors nominated in case of need. The company YOOX S.p.A. ("YOOX"), based in Via Nannetti 1, in Zola Predosa (Bologna), deals exclusively with managing sales and transactions carried out through the Online D&G Shop, such as processing orders, sale and delivery of products, processing returns and warranties and other activities necessary for the sale of products through the D&G Online Store. For the implementation of activities required for the sale of products through the D&G Online Store, YOOX S.p.A., as autonomous Data Controller and in accordance with the relevant privacy law, processes user data such as name and surname, address and user credit card details (for example, name and surname of the card holder, card number, expiry date and security code). For further information regarding the way YOOX processes the personal data of users who make purchases from the D&G Online Store, please click here. DG PRIVACY POLICY With your express consent, which you may give to DG in the DG privacy policy section, information willingly provided by the user or lawfully acquired by DG in accordance with as follows may be transmitted to YOOX, both in the role of autonomous Data Controller and the role of Data Processor for the purposes specified as follows. The present conduct guidelines concerning privacy (the "Privacy Policy") are applicable for the website www.dolcegabbana.it, the Dolce & Gabbana Network and the website http://store.dolcegabbana.com dedicated to electronic commerce (hereinafter collectively referred to as the "Site") and refer to the processing of personal data carried out by DG during Site navigation and user interaction with the services and features offered on the Site. The Privacy Policy has been drawn up in accordance with Recommendation 2/2001 on certain minimum requirements for collecting personal data on-line in the European Union, adopted on 17 May 2001 by the Art. 29 Data Protection Working Party, and, furthermore, provides information to interested parties regarding Art. 13 of Italian Legislative Decree No. 196 of June 30 2003 (the Italian "Personal Data Protection Code"). The Privacy Policy specifies the identity of the data controller that controls and manages the personal data collected and processed through the Site, and indicates which personal information is to be collected, the purposes and ways of processing and communicating to third parties the user's personal data, the security measures adopted in order to protect said data and the ways in which the user may check the data processing regarding his/her person and exercise the rights recognised by the Personal Data Protection Code. Dolce & Gabbana S.r.l., as the owner of dominion names including those at the address http://www.dolcegabbana.it or in the Dolce & Gabbana Network, uses the Site not only as a means to inform users about products belonging to the Dolce & Gabbana group but also as a tool for the collection of personal data. Therefore, in accordance with the provisions established in the Personal Data Protection Code, Dolce & Gabbana S.r.l., as Data Controller (hereinafter the "Controller"), provides the following information concerning the processing of personal data both of users who only consult the Site (traffic data) and those who freely send their information via email and/or by filling in specific forms in order to access reserved sections within the Site or to receive the Controller's newsletter. This information is provided solely for the Site and the activities carried out by the Dolce & Gabbana company, also through its data processors, and does not extend to other websites which the user may be able to consult via links and/or activities offered by third parties.
1. Types of data processed
1.1 Traffic data The computer systems and processing programs required to run the Site, during their normal operation, log certain data whose acquisition is automatic and inevitable (whenever Internet protocols are used) and which may, in combination with other information, enable users to be identified. Such data will be used with the sole aim of obtaining statistical information regarding the use of the Site and to verify that it is operating correctly. If expressly requested, such data may be used by the Public Authority to determine responsibility in the case of computer crime against the Site and/or third parties, in compliance with the relevant procedures of the appropriate Authorities.
1.2. Data provided voluntarily by individual users Personal information provided voluntarily by individual users via email, user interaction with the Site's features, requests for services offered by the Site, completion of specific forms to access reserved sections of the Site. The processing will in any event be limited, for both above categories, to common data.
2. Processing methods and purposes
Data will be processed manually or with the aid of electronic tools for the following purposes: - operations management of Site navigation and relevant access data; - management of data and Site security; - market research and statistical processing; - staff recruitment and selection; Furthermore, with the user's voluntary and optional permission, the Controller may process information for the purpose of establishing individual or group profiles (user profiling) or for marketing purposes such as notification, via newsletters, emails or text messages, of the Controller's products or of initiatives and events organised by the Controller and by other companies within the Dolce & Gabbana group, or with which said subjects are involved, including invitations to aforementioned initiatives or events. The user has the possibility of opposing this last processing purpose at any time, and request to no longer receive promotional and commercial material or information. 3. Data storage Personal data collected will be stored and processed via an electronic system managed by DG located in the DG head office. The other companies within the Dolce & Gabbana group, duly nominated Data Processors, may be and in fact are involved in the processing of personal data related to Site management and connected services and features. 4. Data communication Data will be communicated to other companies within the Dolce & Gabbana group or to professionals, independent collaborators, service companies and/or third party companies that co-operate with the Controller for the pursuit of the aforementioned purposes. With the user's explicit consent, data may be transferred outside of Italian territory to other companies within the Dolce & Gabbana group that may be located in non-EU countries. In any event, whenever personal data is transferred to a country outside the EU the principles set out in the Personal Data Protection Code will be applied. Subjects who receive the user's personal data may process it as Data Controller, Data Processor and/or Persons in Charge of Processing according to circumstance. The complete list updated by the Data Processors is available from DG upon request. In no circumstance will data will be subject to diffusion. 5. Automatic data collection tools The Site uses session cookies and permanent cookies. Session cookies are temporary and are eliminated automatically after every visit to the Site. "Permanent" cookies remain on the user's hard disk until they are eliminated. Cookies are used to enable full use of the Site and to track visits to the various pages/sections of the Site. Cookies are not and will not be used to obtain personal data or information relating to the user's navigation of other sites. The information collected through cookies will be used purely for statistical purposes. The user can disable cookies at any time by selecting the appropriate setting in the web browser, though this may impede some functions of, or the possibility to interact with, the Site. 6. Data submission With the exception of traffic data (which is collected automatically by the system) the submission of data by the user is necessary to subscribe to the Site and to access the services and features offered by the Site and in the reserved areas. The non-submission of data will prevent the user from accessing and using said services and features. The submission of data for marketing purposes is always voluntary and optional. Any non-submission of data for such activities will have no consequence on the user's possibility to use the services and features offered by the Site. 7. Data subject's rights The interested party may exercise the rights recognised in Art. 7 of the Personal Data Protection Code including, but not limited to, the right to obtain a copy of processed data, their updating, modification, integration and, in certain cases, their cancellation or block. Requests for access to data pursuant to Art. 7 of the Privacy Code can be sent to Dolce & Gabbana S.r.l., Via Goldini 10, 20129 Milan or via email to privacy@dolcegabbana.it. Specifically, the interested party may at any time withdraw his consent given previously during the sending of promotional and informational material, including the newsletter. 8. Data Controller The data controller is Dolce & Gabbana S.r.l., legally based in Milan, Via Santa Cecilia 7. Any communication should be sent to the following email address: privacy@dolcegabbana.it. YOOX Privacy Policy Welcome to http://store.dolcegabbana.com. Please read carefully our Privacy Policy: it applies whether you simply visit the Site and use its services without making a purchase, or you access and navigate while using the Site's services and purchasing products. By using the Site you accept the terms described in the Privacy Policy. Should you not agree to any of the terms or methods listed in the Privacy Policy, we ask you not to use the site http://store.dolcegabbana.com. The Personal Data of consumers and users of the site (together referred to as "Users") will be processed in Italy in accordance with the relevant European law and the Italian Personal Data Protection Code (Legislative Decree No. 196 of June 30 2003), which regulates the processing of personal data of all subjects who are resident or based in Italy. Pursuant to the Personal Data Protection Code, YOOX S.p.A. ("YOOX"), based in Via Nannetti 1, 40069, Zola Predosa (Bologna), Italy, is the data controller for services relating to e-commerce and product sales. Hereinafter "We", "Our" and "Us" will refer exclusively to YOOX. 1. Our Policy Everybody has the right to protect their Personal Data. YOOX respects its users' rights to be informed about data collection and other operations regarding the processing of Personal Data. In processing information that may directly or indirectly identify you, our aim is to limit ourselves to what is strictly necessary. We have therefore designed http://store.dolcegabbana.com in such a way that Personal Data is reduced to a minimum and we have excluded processing Personal Data when the purposes of any particular circumstance can be achieved through the use of anonymous data (such as, for example, in market research where the aim is improving services) or other means which enable identification of the interested party only in case of need or when requested by the authorities or by the police (such as, for example, for traffic data or data concerning your visit to the site or your IP address). This Privacy Policy provides the information necessary to understand how we collect and use information that identifies the users of http://store.dolcegabbana.com. For further information regarding our Privacy Policy you can send a request via email to privacy@store.dolcegabbana.it or to the address of YOOX's legal headquarters cited above. 2. Who processes your Personal Data, how and why YOOX - pursuant to the Italian Legislative Decree No. 196 of June 30 2003 (Personal Data Protection Code) - is Data Controller of users of http://store.dolcegabbana.com with the aim of managing, carrying out and completing commercial transactions regarding the purchase of products on said site ("Commercial Aims"): YOOX therefore establishes the aims and means of data processing and the tools used regarding the security profile. Exclusively for organisational and functional requirements, we have nominated several data processors for the processing of personal data of the users of http://store.dolcegabbana.com for purposes strictly connected and related to services on http://store.dolcegabbana.com, including the sale of products. These data processors have been chosen based on their demonstrated experience, ability and reliability to provide guarantees that are fully compliant with the relevant provisions regarding processing, including the data security profile. The data processors process the data of users of http://store.dolcegabbana.com in accordance with the instructions provided by YOOX. We periodically verify that the data processors have duly carried out the tasks entrusted to them and that they continue to offer appropriate guarantees in full respect of the relevant provisions regarding personal data protection. At present, the Personal Data processors are: . United Parcel Service, for the processing of information necessary to send, deliver and return products purchased on http://store.dolcegabbana.com; . Prestige International UK Ltd, for the processing of information necessary to provide call centre and customer care services for users of http://store.dolcegabbana.com; . BT Italia S.p.A., for the processing of information regarding the management and maintenance of YOOX servers; . ND Logistic Italia Sp.A., for the processing of information necessary to process purchase orders for products on http://store.dolcegabbana.com by final users. In particular, in order to achieve our Commercial Aims, during the process of purchasing products on http://store.dolcegabbana.com we collect Personal Data (such as name, email address, postal address credit card and bank details, and telephone number) via the order form for the sale of products on http://store.dolcegabbana.com.
Personal Data is processed predominantly in electronic format and occasionally also in paper format, such as when Personal Data processing is necessary to prevent fraud on http://store.dolcegabbana.com. The Personal Data will be stored in the form necessary to identify you for the time strictly necessary to achieve the purposes for which the data was collected and subsequently processed, and in any event within the limits of the law. In order to guarantee that the Personal Data is always precise and up to date, in any case relevant and complete, we ask you to inform us of any change at the following email address: privacy@store.dolcegabbana.it. Personal Data will not be distributed to third parties for purposes not permitted by law or without your explicit consent. In addition to the companies acting as data processors, Personal Data is also made available to third parties, as autonomous data controllers, for secondary purposes related to the provision of services requested by the user (for example, for purchase transactions). For details see the subsequent information in paragraph 4 (Subjects to whom we disclose your Personal Data). You can request at any time an up-to-date list of data processors by writing to the following email address: privacy@store.dolcegabbana.it.
Furthermore, Personal Data may be communicated to the police or judicial authorities, in conformity with the law and upon formal request by such subjects, for example in connection with anti-fraud inquiries regarding http://store.dolcegabbana.com. Personal Data will also be accessible to Data Processors as indicated in paragraph 2 and for specific purposes indicated in the same paragraph. In these cases your consent is not necessary. Personal Data will not be transferred to non-EU countries that do not guarantee appropriate levels of protection. Should it be necessary to do so in order to achieve our Commercial Aims, we guarantee that the transfer of Personal Data to non-EU countries that do not guarantee appropriate levels of protection will be carried out solely after stipulation of specific contracts between YOOX and said subjects that include safety clauses to protect your Personal Data, in accordance with the law and relevant regulations.
The purposes for which Personal Data is processed are in any event specified on each occasion in the information that YOOX provides the user on the page where Personal Data is requested. It may occur that YOOX processes the Personal Data of third party subjects that has been disclosed by users, for example if the user purchases a product to be sent to a friend, or when the subject paying for the product is different to the subject for whom the product is intended, or when the user wishes to inform a friend about a service or product for sale on http://store.dolcegabbana.com. In all aforementioned cases, you should obtain the consent of the person whose data is being provided before disclosing it to YOOX and inform the person of this Privacy Policy: you will be the sole person responsible for the disclosure of information and data relating to third parties without their explicit consent, and for any incorrect or unlawful use of that information. In any event, YOOX, within the limits of what is permitted by law, will fulfil the obligation to inform the indicated user and, where necessary, request his/her express consent when registering the relevant Personal Data in its archives.
3. What happens if you do not disclose your Personal Data to YOOX
The Personal Data requested by YOOX, in particular your name, email address, postal address, credit card/bank details and telephone number, are necessary in order to achieve our Commercial Aims. Refusal to disclose Personal Data necessary for such purposes may prevent us from completing your purchase order on http://store.dolcegabbana.com, or from correctly meeting legal or regulatory obligations. The non-disclosure of information could thus, in certain cases, constitute a legitimate and justifiable reason for not processing a purchase order for products on http://store.dolcegabbana.com. The disclosure to YOOX of Personal Data other than the compulsory information is optional and bears no consequence with regard to purchase orders on http://store.dolcegabbana.com. On each occasion, when necessary, we will inform you of the compulsory or optional nature of the provision of Personal Data by placing an appropriate character (*) next to the compulsory information, which is to say only the Personal Data necessary for the purchase of products on http://store.dolcegabbana.com. We wish to remind you that the non-disclosure of optional Personal Data constitutes neither an advantage nor a disadvantage for the user.
4. Subjects to whom we disclose your Personal Data
Your Personal Data may be made available to third parties who, on behalf of YOOX, provide specific services as Data Processors, or to other third parties - whose details will be specified on each occasion - who process data autonomously, with the sole purpose of completing a purchase order for products on http://store.dolcegabbana.com, (such as, for example, Banca Sella S.p.A., in order to perform electronic distance payment services with a credit/debit card, if you decide to purchase a product on http://store.dolcegabbana.com) and only if such an aim is not incompatible with the purposes for which the Personal Data was collected and subsequently processed, and in any event in conformity with the law. Your Personal data will not be disclosed, ceded or in any other way transferred to third party subjects without the user being explicitly informed and without prior consent, when such consent is required by law.
5. How we collect Personal Data on http://store.dolcegabbana.com
YOOX collects Personal Data and other information directly from its users when they send online purchase order forms for products on the website in order to complete their electronic transactions. Such data is processed by YOOX within the limits and aims illustrated in the information provided to the user in the area where data is collected.
6. Security measures
We have adopted appropriate security measures to reduce to a minimum the risk of destruction or loss of data (accidental or otherwise), of unauthorised access or of processing without prior consent or that does not conform to the aims of collection indicated in our Privacy Policy. As regards the best possible protection for your Personal Data beyond YOOX's control and management, we advise you to ensure that your computer is equipped with appropriate software devices for the protection of network data transmission of both incoming and outgoing data (such as up-to-date antivirus systems) and that your Internet service provider has adopted suitable measures for secure online data transmission (such as, for example, firewalls and anti-spam filters).
7. Cookies
http://store.dolcegabbana.com uses automatic systems for Personal Data collection, such as cookies. A cookie is a device transmitted to the user's hard disk: it does not contain any intelligible information but makes it possible to associate a user to personal information (such as, for example, by collecting the user's IP address and other information concerning website navigation or preferences expressed by the user when choosing services offered by the site and products purchased through a service offered) provided by the user on http://store.dolcegabbana.com. Cookies are located on our server and no one can access the information contained on it. This information and data is collected automatically and directly by the website, and is processed anonymously and collectively for Commercial Aims and for the purpose of optimising the services on http://store.dolcegabbana.com to the requirements and preferences of the website users. We have set our cookies according to the selection of the country, catalogue browsing, online purchase of products and the general provision of services reserved for registered users. As you may know, each Internet browser allows you to delete cookies after each session. Your Internet browser contains instructions on how to perform these deletion procedures. You should consult it for more information. The acceptance of automatic data collection procedures and the use of cookies is necessary in order to be able to use the website and its services, including the purchase of products. If you have activated the deletion of cookies, YOOX cannot guarantee complete visualisation of certain web pages or the provision of some services, such as, for example, the possibility for you to save or display, on web pages, products you have chosen while making online purchases.
8. Compulsory processing
We wish to inform you that YOOX may process Personal Data without your consent in certain cases as foreseen by law, such as, for example, when it is necessary to do so in order to satisfy a legal obligation.
9. Your right to data access and other rights
You always have the right to expect YOOX to provide confirmation of the existence or not of Personal Data concerning you, even information not yet registered, and the communication of such data in an intelligible form. You are also entitled to demand information from YOOX about the origin of Personal Data: the purpose and method of data processing, the logic used in the event of electronic processing, the details of those responsible for the processing, indications of the persons or bodies or categories thereof to whom your personal information may be transmitted or who may come into possession of it as Data Processors or Persons in Charge of the Processing. Some of this information is contained in our Privacy Policy. To find out more, you can send an email to privacy@store.dolcegabbana.it. You always have the right to obtain from YOOX: a) the updating, correction and, if you wish, the addition of personal information; b) the deletion, anonymisation or freezing of Personal Data processed unlawfully, including information whose conversion is not needed for the purposes for which it was collected or subsequently processed; c) certification that the operations in a) and b) above have been notified, along with their contents, to those to whom the information was communicated, unless the performance of this obligation proves to be impossible or entails the use of resources manifestly disproportionate to the right under protection.
You will in all events have the right to object wholly or in part: a) for legitimate reasons to the processing of Personal Data concerning you, even if it is relevant to the purposes of data collection; b) to the processing of Personal Data concerning you for the purposes of dispatching advertising material or direct marketing or for market research or commercial communications.
You may freely exercise all your rights at any time, provided they are exercised lawfully, by sending a request to YOOX at privacy@store.dolcegabbana.it. Your request will be acknowledged and dealt with as soon as possible.
10. Links to other websites
YOOX does not control or monitor other websites or their content. YOOX cannot be held liable for the content of these websites or the rules they follow with regard to your privacy and the treatment of Personal Data during your Internet activity. We therefore ask you to be careful when visiting these websites through links presented on our site, and to read carefully their conditions of use and privacy rules. The Privacy Policy of http://store.dolcegabbana.com does not apply to third-party websites, nor is YOOX in any way responsible for the privacy policies adopted by such websites. http://store.dolcegabbana.com provides links to these sites solely to assist users in their research and Internet activity with hypertext links to other sites. The presence of the links implies no recommendation or advice on the part of YOOX regarding access to or exploration of these websites, nor any guarantee regarding their content or the services or goods they supply and sell to Internet users.
11. Contacts
If you want any further information on how YOOX processes Personal Data, please send an email to the following address: privacy@store.dolcegabbana.it. To know your rights and keep up to date on the laws regarding individual protection in the processing of Personal Data, we advise you to visit the website of the personal data protection Watchdog ("Garante") at www.garanteprivacy.it.
12. Relevant law
This Privacy Policy is regulated by Italian law, specifically by the Personal Data Protection Code (Legislative Decree No. 196 of June 30 2003) controlling the treatment of Personal Data - including that held abroad - by anybody resident or based in Italy or by means of equipment located in Italy. The Code guarantees that Personal Data is processed in observance of fundamental rights and freedoms, and of the dignity of the individuals concerned, with particular reference to confidentiality, personal identity and the right to protection of Personal Data.
13. Modification and updating of the Privacy Policy of http://store.dolcegabbana.com
YOOX may modify or simply update, in whole or in part, the Privacy Policy of http://store.dolcegabbana.com, including on the basis of changes in the laws or regulations which protect your rights. Modifications and updates of the Privacy Policy of http://store.dolcegabbana.com will be communicated to users on the homepage of http://store.dolcegabbana.com as soon as they come into effect and will be binding from the time of their publication in this section of the website. We therefore ask you to make regular visits to this section to check on the most recent and up-to-date version of the Privacy Policy of http://store.dolcegabbana.com.